“Businesses choose effectiveness over efficiency to listen to customers.”
Wouldn’t you like to see that headline?
Do businesses really believe that automated telephone systems equals effective communication with customers? Hard to imagine. Who has not experienced the telephone hell of being runaround in endless circles, the clock ticking away while listening to unhelpful machine menus with the problem no closer to being solved? It’s frustrating in the extreme. If you are stuck in this situation, think of it as the perfect opportunity to practice persistence and patience. If that fails, check the gethuman 500 database to see if the company you are dealing with is listed.
I seek to create order from the chaos of complex information. Join me at the Daily PlanIt to gain insights, inspiration, and information to increase skills for a better life. I unlock the power of teaching reading with phonics in the pursuit of literacy at www.phonicspow.com. In my spare time I explore books and movies, often choosing titles available on both screen and page.
Daily PlanIt 
Thank you for this ray of sunshine at the end of the week.