Skills Employers Want – #2 Teamwork

Teamwork is second on the list of skills employers are looking for, according to the results of a survey from the National Association of Colleges and Employers.

Teamwork is like a symphony as the music from each instrument played by an individual combines into a beautiful outpouring. Another example of teamwork is the combined efforts of the ground team and astronauts for a common goal in the movie “Apollo 13.”

Five important elements to keep teams on TRACK are:

Target trust: communication is open and honest
Remember results: focus on outcomes
Accept accountability: roles and expectations are clear
Contain conflict: handle differences with respect
Keep commitment: clear goals drive action to succeed

Patrick Lencioni, author of “The Five Dysfunctions of a Team,” describes three important traits in his TED talk “Are you an ideal team player?” Be humble, hungry (hard working), and emotionally smart.

Learn The Characteristics of an Effective Team

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Two practical ways to learn teamwork are to participate in a team sport or join a club. Learn more about how to Develop Work Skills and check out the Work Skills Toolkit.

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Skills Employers Want – #1 Communication

Communication is a critical skill in the workplace. It is not surprising that it is number one on the list of skills that employers want. It is a complex skill that is just as important in our personal relationships as it is at work. The best communicators are curious and courageous, authentic, respectful, and excellent listeners. They are present, observant, and provide feedback to verify understanding. They notice body language, emotional responses revealed by facial expressions, reflect feelings, and express empathy. They contribute interesting ideas and know how to ask good questions to connect with more meaningful conversations that lead to deeper relationships. They capture attention with appealing messages that are special, slightly surprising, helpful, amusing, rare or different, engage emotions, and are entertaining or exciting. It’s time to develop great communication skills!

Concentrate on being present
Listen actively
Observe responses
Connect with empathy
Know the communication process and methods

It can help communication when you know your own and others personality types. Improve communication with Myers-Briggs.

Concentrate on being present: Look at the other person, Eliminate distractions, Ask questions to clarify, Phones down! Choose to be clear, concise, complete, and considerate.

Listen actively: Focus your attention on what the other person is saying to you. Active listening is listening for understanding, and it is the power tool of communication.

Observe responses: Notice your own body language and that of those you are communicating with: hand gestures, head motions, expressions, looks, posture, and proximity. Pay attention to responses.

Connect with empathy: Employ emotional intelligence skills to express empathy.

Know the Communication Process and Methods

While communication is simply an exchange of information, there are many things that can interfere with the sending and reception of a message.  A message includes the content, the voice, and non-verbal or body language.

TRANSMISSION (verbal & nonverbal)
↳ VERBAL: content (spoken words) plus voice (paralanguage)
↳ NONVERBAL (kinesics)
A large part of communication comes from tone of voice and nonverbal components.
MESSAGE [encoding (to transmit) and decoding (to receive) meaning]
⤍ RECEPTION (listen & observe)
⤍ RESPONSE (verbal & nonverbal plus feedback)

VERBAL

The CONTENT of the message is the words that are chosen

VOICE (paralanguage)

Clarity: speech and meaning
Rate: fast – slow
Intonation: emphasis and pitch
Soft – loud volume
Pitch: high – low

Watch Julian Treasure TED talk “How To Speak So People Will Want to Listen”

NON VERBAL (Sometimes called kinesics or body language)

• Hand gestures
• Head motions
• Expressions
• Looks – eye contact
• Posture and proximity

TED talks “Your Body Language Shapes Who You Are” by Amy Cuddy and “The Power of Non Verbal Communication” by Joe Navarro.

CONTEXT

• Cultural
• Relational
• Individual
• Social
• Physical environment

RECEPTION relies on clear channels and good listening skills.

Concentrate attention
• Look to notice body language
• Evaluate emphasis in voice
Ask questions to clarify
Reflect and respond

RESPONSE

VERBAL FEEDBACK + VOICE and BODY LANGUAGE

Reflect, “how do you feel about that?”
Ask questions, “can you tell me more about that?”
Paraphrase, summarize in your own words, “is that right?”

When is it best to communicate in person, or by text or telephone, by email or mail? Choose a method of communication based on the content and who you need to communicate with. Consider:
Formality and feedback needed
Response required
Audience number and preferences
Message length and urgency
Emotional or confidential content, documentation

The how to choose Communication Methods Mind Map created with Mindmup:

CommunicationMethods

Daily PlanIt posts about communication:

Meaningful conversationsInfographic The Art of Conversation
Listening SkillsInfographic Listening Skills
Understanding Body Language – Infographic Understanding Body Language
Simple Way to Create a Compelling TalkInfographic How to Engage Interest
12 Communication Skills

Additional Communication Skills:

Learn the #1 Skill that Employers want

CommunicationProcessLarge

More from the Daily Planit:

Books and videos: [Amazon affiliate links provide a small commission that helps support the Daily PlanIt]

Articles:

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TED Talks to sharpen communication skills, This is your brain on communication

This is one of a series of posts based on the results of a survey from the National Association of Colleges and Employers on the top ten skills employers want. Each post provides links to websites for learning the skills.

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Top 10 Skills and Qualities Employers Want

top10skills
The results of a survey from the National Association of Colleges and Employers show that these are the top 10 skills and qualities employers want:

  1. Communication
  2. Teamwork
  3. Decision making & Problem solving
  4. Ability to plan, organize, and prioritize work (Planning)
  5. Ability to obtain and process information (Information Literacy)
  6. Ability to analyze quantitative data
  7. Technical knowledge related to the job
  8. Proficiency with computer software programs
  9. Ability to create and/or edit written reports
  10.  Ability to sell or influence others

Develop the skills employers want with the resources in this series of posts. You can learn more at: Develop Work Skills | Development Plan | Development Center at the Sticky Wiki. Three foundation skills identified by the Secretaries Commission on Achieving Necessary Skills (SCANS): basic skills, thinking skills, and personal qualities.

Illustration from Binghamton University. | The latest report from NACE.

See also Work Skills Toolkit | The Surprising Truth About the Workforce Gap

Posted in work skills

My Manifesto

MyManifesto

Posted in personal development

Get Creative

Character – Activity: Get Creative

Creative problem solving is a key skill in life. We can all be creative! This week, flex your creativity muscles. There are many forms of creativity, so try to use one of the 8 Types of Creative Intelligence. Try an art form like painting or drawing, or writing,  have a discussion or solve a puzzle. Get ideas from a 32 Creative Arts to Try Spinner. Prepare for the three pillars of a creative mindset: deconstruction, imagination, and action. Learn to Engage Creativity with TED talks that also have books by the author. More ideas to spark creativity:

Seek new connections
Play
Ask questions
Reveal ideas
Keep an open mind
Look closely
Experiment
Imagine and inspire
Take time for thinking

I will choose something creative to try this week.

Get your creativity perking with a free printable Creativity Prompter based on 101 Ways to Brew up a Great Idea.

CreativityPrompter

This is one of the weekly activities for a Year of Personal Development.

Posted in Year of Personal Growth

Character in Action

Character – Activity: Watch Character in Action

The Steven Spielberg movie “Lincoln,” is a stirring account of the president’s last days, and a wonderful example of showing character in action.

This week, watch character in action in a film.

Resources:

Then read the poem “You” by Edgar Guest to inspire action in your own life.

This is one of the weekly activities for a Year of Personal Development.

Posted in Year of Personal Growth

Who are your heroes?

Character – Activity: Who are your heroes?

Identifying your heroes can point you in the direction of purpose, and give you insight into the character that you want to develop. Think of people you have great respect for; they may be famous, or people you know. They may be real people or characters from books or movies, from the present or the past. They may be athletes, politicians, musicians, artists, peace seekers, or simply brilliant. What are the qualities they possess that you admire?

Resources:

This is one of the weekly activities for a Year of Personal Development. See also Discover Your Heroes at the Discover U in Ten Steps series.

Posted in Year of Personal Growth

Develop Character

Character – Activity: Develop Character

“Character is who we are when no one is watching.” – John Wooden

Personal qualities are positive character traits. Our character is revealed by our actions and based on our values and personal qualities. Learn more about different kinds of values and how to discover them at Map Your Values. Look over the qualities listed below and choose some that you would like to develop.

Core Values

Core values have intrinsic worth, and many are universal across different cultures.

Six Pillars of Character from Character Counts:

  • Trustworthiness
  • Respect
  • Responsibility
  • Fairness
  • Caring
  • Citizenship

Shared values from “Moral Courage” by Rushworth Kidder (Affiliate link: I receive a small commission at no additional cost to your if you click through and make a purchase with an affiliate link. Thank you for your support!)

  • Honesty
  • Respect
  • Responsibility
  • Fairness
  • Compassion

Qualities from “The Book of Virtues” by William J Bennett (Affiliate link: I receive a small commission at no additional cost to you if you click through and make a purchase with an affiliate link. Thank you for your support!)

  • Courage
  • Self-Discipline
  • Responsibility
  • Work
  • Friendship
  • Honesty
  • Compassion
  • Loyalty
  • Determination
  • Faith

24 VIA Character Strengths at www.viacharacter.org

ValuesPersonalWordCloud

Personal values

Personal values are more subjective and can vary. For example, one person may value art highly, while another places greater value on education. Find tools to choose your top values at Map Your Values.

Values at Work

Personal qualities are one of the three foundation skills identified by the Secretaries Commission on Achieving Necessary Skills (SCANS). Employers want employees who display responsibility, self-esteem, sociability, self-management, and integrity and honesty. A pdf from the Job Center of Wisconsion provides a detailed list of self-management skills. Explore links at the Discover U Toolkit at Wakelet or Google: try a traits quiz to identify your personal qualities or use a Johari Window to ask others. See more ideas at the Character and Values Pinterest Board. If you were an employer, how would you describe your ideal employee? Compare your description to the list below.

  • Responsibility
  • Self-Esteem
  • Sociability
  • Self-Management
  • Integrity/Honesty

What qualities are you looking for in a relationship? Likely many of those qualities are on these lists as well.

“Values are attributes of the person you want to be.” –20 Common Values at Nir and Far

DevelopCharacter

Plan to Develop Character

“Good character is not formed in a week or month. It is created little by little, day by day. Protracted and patient effort is needed to develop good character”. – Heraclitus

  1. Choose a quality that you want to develop.
  2. Write down the definition. Definitions at The Virtues Project, Definitions at Character Lab
  3. Find a quotation about the quality. Inspirational quotes at passiton.com, and Reel Life Wisdom.
  4. Look for examples of actions that reveal the quality.
  5. Plan ways to increase the quality in yourself.

Explore links at the Discover U Toolkit at Wakelet | More tools at the Brand and Purpose Toolkit | Look at Your Values (Part 5 of the Discover U series | Learn more at Map Your Values

This is one of the weekly activities for a Year of Personal Development, and part of a self-assessment to uncover hidden talents.

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Do a Needs Analysis

Relationships – Activity: Do a Needs Analysis

This week, do a needs analysis to understand them and how they fit into relationships. A part of relationships can be an exchange of meeting needs in different life areas. For example, in the mental area, you may meet your need to learn by taking classes, watching the news and reading. Your need to learn will be enhanced by sharing ideas and conversation in a relationship, and you may be meeting their need for the same thing. If this need is equally important and equally met, both will be happy. When relationships fail to meet the needs of either or both, trouble can follow. Dr Harley talks about emotional needs at MarriageBuilders.com.

While we strive to meet needs ourselves, we may request for a need to be met by others, and they may request needs to be met by us. When thinking about needs, it’s important to understand what we control. When our needs conflict with the needs of others, it’s time to explore ways to compromise or take turns. Clearly, nobody gets everything they want, and there is a middle ground between not asking for (or sometimes even knowing) what you want, and insisting on getting everything you want. In a relationship, we must consider the needs of each person. This is the challenge of relationships.

When needs are identified and communicated, there is a better chance that they may be met. Understanding the needs of both partners is important for relationships. In Maslow’s hierarchy, as basic needs are met, higher needs become more important. We have needs in various areas and in different levels of intensity.

Possible Needs in Different Life Areas

  • Mental (to learn): information, challenges, freedom
  • Spiritual (to grow): meaning, purpose, principles, character
  • Emotional (to give & receive): recognition, respect, affection, support, understanding, kindness
  • Relationship (to share): appreciation, consideration, love, romance
  • Social (to connect): interaction with others, communication, friendship, family, belonging
  • Physical (to care for): food, shelter, rest, exercise
  • Financial (to work): contribution, achievement, security, abundance
  • Recreational (to enjoy): fun, new experiences

Understand the difference between wants and needs

  • A need is a necessity, something you must have.
  • A want is a desire, something you want to have.

While needs are a necessity, and wants are desires, there are different levels of importance, and sometimes a want is so strong that it can feel like a need.

Need-O-Meter
NeedOMeter
Functional needs are described by Bob Murray and Alicia Fortinberry in the book “Creating Optimism” as:

  1. Expressed in concrete terms
  2. Appropriate to the relationship
  3. Use action words
  4. Doable

Read more at Creating Optimism and Meeting Needs With Love

Expressing needs in concrete terms:

In [this] area I need [what], at an importance level of [high, medium, low], which will be met by doing [what]  [when] [how much] [for how long].

Print the Needs Worksheet available at the Daily PlanIt Shop to do a needs analysis. Both people in a relationship can then fill one out to compare and discuss.

NeedsWorksheet

An Example Needs Worksheet

NeedsWorksheetExample

Read Difference Between Needs and Wants at keydifferences.com, 6 human needs from Tony Robbins, Needs Inventory at cnvc.org.

This is one of the weekly activities for a Year of Personal Development.

Posted in Year of Personal Growth

Make a Jar-O-Love

Relationships: Make a Jar-O-Love

Search the Internet for an “I love you jar,” and you can find lots of ideas for filling a jar with the many reasons you love someone. This variation fills a jar with slips of paper with actions you can take to show love. This week, make a Jar-O-Love (free printable pdf) with actions you can take to convey the five love languages.

JarOLove

This is one of the weekly activities for a Year of Personal Development.

Posted in Year of Personal Growth
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