The Surprising Truth About the Workforce Gap

…and the secret reason for it. Why Soft Skills are Lacking and What You Can Do About It.

Soft Skills are LackingThe Surprising Truth About the Workforce Gap

Studies often show a gap between skills desired by employers and skills that workers possess, with soft skills often lacking. Some studies show 60% of employers think applicants are lacking communication, critical thinking, creativity, collaboration and other soft skills. A Time article about the soft skills gap.

The Secret Reason: Why is there a lack of soft skills in the workforce? We aren’t teaching them!

Take a look thtop10skillse top 10 skills employers want.  As I worked on this series of posts with links to resources to learn the skills, it became painfully obvious to me that:

1) there aren’t enough of these resources.

2) there is a large gap between what employers want and what is taught.

The Bad News

Many of the top 10 skills employers want are not often taught in traditional education.

Were you taught goal setting and time management in school? Did you have a class in communication, understanding emotions and problem solving? You may have learned a little about these things along the way, but these skills are rarely purposely taught.

And not only are these skills important to employers, many are critical to success in other areas of our life…and they usually aren’t being taught.

That really doesn’t make sense to me.

We say we need workers with these skills, that we need to increase employment, but we don’t take the steps needed to make it happen.

Why Aren’t Soft Skills Taught? Teaching soft skills may not be easy…but it can and should be done.

The Good News

Can you imagine a world full of people living at maximum potential? Life is so much better when people know what their talents are and how they want to use them, do work they love, earn the money they need, communicate well, understand and manage emotions, have strong relationships and friendships, develop physical strength and energy, connect with spiritual beliefs, develop character, and set goals and manage time effectively.

I believe these skills can be learned and developed for an optimal life and a better world.

Engagement at Work

Gallup surveys frequently show low levels of engagement at work. Will increased skills contribute to higher engagement? I believe it will.

What You Can Do About It

If you believe this too and want to get involved, you may want to connect with others interested in personal development by forming your own Whole Life Fitness group. Consider setting work goals, selecting learning activities for a personal development plan, and developing work skills.

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Posted in work skills

Skills Employers Want #10 – Ability to Sell or Influence Others

The ability to sell or influence others is the number ten skill on the list of top ten skills employers are looking for. Selling is something we all must do at times, whether we are at a job interview, networking, or pitching an idea to a supervisor, investor, or customer. It involves communicating clearly who you are, what you want to do and why in a captivating way. (Learn more at the Brand and Purpose Toolkit)

Prepare with information: product or service knowledge
Identify the market: target audience
Target key drivers (needs) and engage interest
Communicate with confidence
Highlight the Unique Selling Proposition: focus on benefits that can help them

Resources for learning sales skills:

presentation

Presentations are often a critical part of selling an idea or pitching a product. Learn more at The Simple Way to Create a Compelling Talk.

Plan, practice, and peform with passion. Remember the ABCDs of presentations:

  • Ask what the audience needs to believe so they will want to do the desired action. Watch Tim Pollard TED talk, see below.
  • Beware bullet points: use good images, limit words, one key message per slide – See Who Moved My Brain slide show by Merlin Mann (and see it in action here).
  • Contrast current reality with a vision of transformation. Watch Nancy Duarte TED Talk, see below.
  • Don’t die by Powerpoint. Watch David JP Phillips TED talk, see below.

Presentations should be:

  • Simple and short – Watch TED talk Secrets of Success in 8 Minutes by Richard St. John
  • Clear and concise
  • Original and organized
  • Relevant and remarkable
  • Enjoyable and entertaining

The same acronym can be applied to structure:

  • Start strong – begin with a bang
  • Captivate attention – with pictures, props, participation – TED talk How to engage an audience Padraig Hyland
  • Offer a journey with storytelling – Watch Pixar: the Secret to Storytelling
  • Reversals – pose a question or expose a gap in knowledge and then fill it
  • End well – explain the main point

Capture attention and interest with something:

Books and TED Talks

Amazon affiliate links to books provide a small commission to help support the Daily PlanIt.

Learn more

The ability to tell a story is an important part of communicating a message. Check out Entrepreneurial Selling with Craig Wortman at Kauffman Founders School.

From the article “6 Easy-to-Steal Rituals of Extremely Successful People” at marcandangel.com:

“Selling is convincing other people of the benefits of working directly with YOU.”

All of the successful business owners they interviewed feel that the ability to sell themselves, their ideas, and what they have to offer is the one skill that most contributes to their success. The resources in this post can help you learn and develop these skills. Find more TED talks by speakers who are also authors at TED Talk book discussion.

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Posted in communication, work skills

Compelling People

I began following the books chosen by the 12 Books group at Goodreads with the April choice, “Compelling People: the hidden qualities that make us influential” by John Neffinger and Matthew Kohut. Compelling

The authors are partners in KNP Communications, a firm specializing in presentation coaching and communications strategy for corporate and political clients. They conclude that people who are the most effective at influencing others possess the ability to project both strength and warmth, a task that can be difficult. Communicating these two qualities can be at odds, and those who are compelling can swiftly switch between them.

Strength=competence, confidence, mastery

Warmth=likeability, interest, belonging

Strength and warmth can only be conveyed if they are genuine. This book shows how we can remove obstacles that prevent us from 1)being aware of strength and warmth and 2)expressing them well. We can improve how we connect with emotions and align our actions for authentic expression of them.

Body language plays a large role, and posture is key in projecting strength. Standing tall is often half the battle. Prior to situations where we wish to project strength, we can stretch up and out. The TED Talk by  Amy Cuddy: Your body language shapes who you are describes how this works.

A smile with flinty eyes conveys strength, and a smile with a twinkle in the eyes conveys warmth. Strength and warmth are energies, and to better convey them we can psych up our energy level by connecting with memories that remind us of a time we felt strong and warm. We can play or think of music that evokes those feelings. We can learn from watching others who excel at this and notice their body language, voice and message.

In presentations stories naturally project strength and warmth together. Stories work best when they feature people doing and feeling things, moral dilemmas, good and bad characters. When done well, humor can also be helpful.

The best way to be our own coach and improve is to record our efforts while practicing.

When we connect and express our strength and warmth, we become compelling to ourselves and to others too.

Business Insider Qualities That Make People Influential

Posted in Books, personal development, work skills

The Economy of Goals

Economic Principles Meet the Pleasure Principle

It is a basic economic principle that the benefit or value of a product or service must exceed the resources required to obtain it in order for it to be chosen. In other words, if we think the price is too high for the perceived value, we aren’t going to buy it, regardless of what is exchanged in order to get it. Another principle is that choices have intended and unintended consequences which lie in the future. Let’s consider these principles as applied to the goal setting process to gain insight into the choices we make.

A couple of things have come my way recently that have made me stop and say…

“Wait, What? Pain is involved?”

The motivational video “Why Do We Fall” says “It’s not about how hard you get hit, it’s about how hard you get hit and keep moving forward.”

ItWillHurtThis quote from Prolific Living says “It will hurt. It will take time and dedication and willpower. It will require sacrifice. There will be temptation (to quit) but when you reach your goal, it will have been worth it. So don’t quit. Don’t fuss or whine or complain. Just Keep Hustling.”

Humans do their best to avoid pain, and seek pleasure. Yet reaching goals can require us to embrace temporary pain in pursuit of the long-term pleasure of accomplishing the goal. We have to believe it is worth it, or we will likely give up when we encounter hardships and obstacles. To achieve the satisfaction that comes from a job well done means developing agency. To contribute and to excel means going above and beyond to challenge yourself.

In Freudian psychology, the pleasure principle is the instinctual seeking of pleasure and avoiding of pain in order to satisfy biological and psychological needs. But to achieve success in some endeavors like sports, pain can be a part of the process to reach the goal. It takes strength to take on that kind of challenge. It takes the ability to delay gratification and keep focused on the long term result.

Anything worth doing takes effort. By definition, reaching for a goal is not going to be easy. When you know what you want to do, and how to do it, you must want it enough to commit to it. And that often means getting up and out of your comfort zone. I need to remember this to get me going above and beyond the path of least resistance. It reminds me of the scene in the movie “Stand and Deliver” based on the true story of teacher Jaime Escalante where he tells his students, “you’ve got to have the desire!” …enough desire to get you past inertia and over the hurdles that stand between you and the goal. You’ve got to have the grit to keep going even when the going gets tough.

The benefit of a goal must exceed the resources required to obtain it.

PricevsValueI want to apply these thoughts to a couple of examples. The first one that comes to mind is working out. Working out requires a commitment of several resources. You have to take the time to get up and go do it. People often don’t view it as that pleasurable a thing to do. (At least, I don’t) It doesn’t have to cost money, but you might invest in a gym membership, a dvd, or equipment. It’s just much easier not to do it. Even though I knew I could gain strength, lose weight, and probably look better, it wasn’t enough to overcome inertia. My husband did something that tipped the scales in favor of my perceived value of working out. He described with great enthusiasm how aerobic exercise works. He promised me I would gain more energy and feel better by making the effort to work out. And I wanted that enough to commit to the goal. I probably would not have made the investment of resources to commit to this goal if not for being educated by him about the value of it. When I clearly saw all of the pros, their significance grew to outweigh the cons. The benefits of working out tipped the balance, becoming greater than the cost of achieving it. I now focus on how good I feel when I work out, and not on the time and effort it takes.

Another example is starting your own business. The costs are substantial: investing in acquiring the skills needed, investment of time, money and hard work, taking a risk. The benefits can also be great: independence, challenge, and hopefully, financial success. It’s an undertaking only chosen by those who believe the benefits outweigh the cost of the goal.

To make intelligent choices, we need to be educated about the true value and the cost of goals, and the long term effects of choosing them, or not. We can use this knowledge to tip the scales in favor of a goal, to make us willing to tackle the costs, the pain, the effort it is going to take, and make good decisions about the choices we make.

Determination and Delayed Gratification are two skills needed for successful goal attainment.

Learn how to set goals with my ebook “Get Goaling,”   or a free short course on How to Set Goals.

Posted in goals

Skills Employers Want #9- Ability to create and edit written reports

The ability to create and/or edit written reports is number nine on the list of the top ten skills employers are looking for. Writing is one form of communication that requires a certain set of skills.

ReportWriting

More courses on writing beyond reports…

Read ” Writing That Works” by Kenneth Roman

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Posted in work skills

Challenge Yourself!

William-Arthur-Ward-Quote

There have been several loud rings on my Wake Up Call telephone this week! The above quote really spoke to me, and the following articles just may be enough of a prod to get me to stretch a bit beyond my comfort zone. There are some things I’ve thought about trying, but to be honest, it’s been easier to not expend the effort they would require. To start down the path I truly desire, a path of my chosen direction, will require turning my back on that much easier path: the path of least resistance. Once you know what you want to do, and how to do it, you must commit to it. You must listen to the wake up calls and not the excuses!

I was also greatly impressed with this video of Steven Pressfield talking about turning Pro to Overcome Resistance. (2:32)

To contribute and excel means going above and beyond, it requires venturing beyond the easy path and making the effort it takes to climb.

“Your life does not get better by chance, it gets better by change.” -Jim Rohn

Learn more at Conquer Your Fears and Get Stuff Done, Expand Your Comfort Zone

Posted in personal development

Skills Employers Want #8 – Computer Software Knowledge

Proficiency with computer software programs is the eighth of the top ten skills employers are looking for. There are many computer software programs, and many resources for increasing skills. A printable outline of levels of proficiency in Microsoft Office programs is available at Concordia University (a five page pdf). There are also MS Office Skills Checklists at danarmishaw.com.

wordA good place to start is with basic knowledge of Microsoft Office programs like MS Word.

Goodwill Community Foundation’s website,  gcflearnfree.org, is an awesome free resource for learning Microsoft software programs (plus computer basics, typing, and a lot more.) gcfLearnFree

computerIllinoisworknet.com provides skills for computer literacy.

See more Computer Tutorials on Pinterest, and more links to resources for learning Computer Skills with links to Basic, Intermediate, and Advanced resources, and Computer Tutorials.

Explore more possibilities for online courses at the Smart Skills page.

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Posted in work skills

The Charge

TheChargeI’ve been reading “The Charge” by Brendon Burchard, and it’s a book that’s given me a lot to think about.

A charged life is a consciously designed existence that feels evenly engaged, energized, and enthusiastic.

Brendon describes three activators for each of five baseline drives, and five forward drives. He provides free resources at http://www.thechargebook.com/resources-downloads, including a one page productivity planner. He discusses using this tool to Control Workflow in the chapter on the Baseline Drive of Control. There are three parts to this form:

  1. Top 3 projects and 3-5 biggest moves to make them happen.
  2. People to contact today: a)waiting on a decision/information or b)need to share a decision/information.
  3. Things that must be accomplished today.

Brendon’s advice to Control Workflow:

Begin with People, checking for and responding to only emails for those that fit the criteria. Then, close email and don’t check it again until the last hour of the day.

Next Produce by working on the priorities at the bottom of the page. If you finish those, ask “is there anything else I can do right now to move one of my big projects forward even faster and more effectively?”

His system requires self-discipline to avoid distractions! Ironically, as I checked for a summary of the book, I found a website so interesting I found myself spending a lot of time exploring it. Here is the summary of “The Charge” at sourcesofinsight.com.

This is just one of many ideas I got from this book. It provides a great framework to create a dashboard for a visual check of how you’re doing in personal development, and has made me aware of areas to improve and ways to create a more fully charged life.

ChargeDashboard

Free Printable Charge Dashboard based on the book “The Charge” by Brendon Burchard. (pdf)

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Posted in Books, personal development, productivity

The Career Search Process

Technical knowledge related to the job is the seventh of the top ten skills employers are looking for. These skills vary depending on the job, as shown at the Technical Skills part of the Skills at illinoisworknet.com. See also Industry Competency Models at careeronestop.org.

The Career Search Process

Discover job related knowledge for various occupations with these resources that are part of the career search process. Download a free one page guide to the Career Search Process.

SELF ASSESSMENT

EXPLORE CAREERS

holland

Find careers that could be a good match

Career Clusters

careercluster

Opportunities, earnings, needed qualifications and education

DEVELOP SKILLS

Develop Work Skills

Websites to Develop Work Skills

Education

Career Skills

Starting Points

See the Discover U Toolkit at Wakelet or via Google, the Brand and Purpose Toolkit

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Posted in work skills

Access Emotions With Music

earbuds_heartMusic can really connect us with our emotions. An mp3 player can be like a time machine, transporting us to memories of experiences with people in another time, another place, and the feelings we felt. Recently a song came on my mp3 player, and I was once again gliding around the roller skating rink alongside my little boy while Whitney Houston sang “I Will Always Love You” as only she could. The words in the chorus so exactly capture the depth and strength of my love for my son.

One of the most popular posts here is about Identifying Emotions. It can sometimes be difficult to know what we are feeling, if we can access our feelings at all. Pain can cause us to numb our emotions, but the painful emotions are not all that is numbed. It can difficult to explore emotions, sometimes help may be needed. If you haven’t already seen the Brené Brown TED Talk on the Power of Vulnerability, I recommend it. Learn more about managing emotions with resources about emotional intelligence. Then consider exploring how the power of music can help to connect us with emotions.

Cindy Hoedel notes this connection in her article, “Music Makes My World Go ‘Round,” in the Kansas City Star Magazine. She also describes the power of music to lift a mood: “I use music like medicine, coffee or alcohol to induce good vibrations or calm the spinning wheel in my brain.” She mentions studies that show “The therapeutic value of music has been confirmed by research.”

Learn from the Experts:PD

Everything You’ve Always Wanted to Know About Personal Development*

*But Didn’t Know You Needed to Ask

I read this post from Michael Hyatt and I’ve been thinking about it ever since: Am I an expert on what I write about? Well, um, no. A lot of what I’ve learned has been in the school of hard knocks. (Although I have read and studied about a lot of it!) But can I point you to some Experts? Heck, yeah! So this week I’ve been at work compiling a list of experts for a guide to personal development.

For all areas, I asked myself the question: “If you could only read one book, or listen to one expert, which one would it be?” In many cases, there was a clear stand-out. But in some cases, it was impossible to pick only one. For example, there are far too many in the area of Home Helpers to pick only one. I’m certain there are good choices on the list, but I welcome suggestions for additions, especially in the areas of Financial, Recreational, Physical & Spiritual. The experts vary widely in how active they are on the Internet and how much they freely share. Some are sadly no longer with us. Most have at least one book, which you can probably borrow for free from your local library. So there’s no excuse not to learn!

A Year of Personal Development is just one activity a week, so it’s simple to do no matter how busy you are. Why not get growing and try just one simple activity?

Posted in personal development, Weekly Review
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