The Simple Way to Create a Compelling Talk

Have you wondered what makes a great TED Talk so effective? I watched some of the best presentations while exploring hundreds of TED Talks by speakers who are also authors of books for the TED Talk Book Discussion list. I’ve learned that to be compelling, the content of a speech must be clear, remarkable, engaging, authentic, tantalizing, and explanatory. There are nine ways to capture interest, and six simple steps to deliver a compelling talk.

CREATE Content that is Clear, Remarkable, Engaging, Authentic, Tantalizing, and Explanatory.
Clear
• compelling promise: tell the audience what helpful insight they will discover and the benefit of doing so.
• organized structure: outline with the OPEN method below, and watch Nancy Duarte’s TED talk, The secret structure of great talks.
• right length and amount of detail
• easy to understand
Remarkable – the main idea is original; a new, impactful insight that is helpful, inspiring, memorable, and exciting. Learn The surprising habits of original thinkers in Adam Grant’s TED talk.
Engaging – with nine ways to capture interest…

Quintessential quote
Unusual statement
Entertaining humor
Surprising fact
Thoughtful question
Inviting interaction
Original observation
Notable visual
Satisfying story

Authentic – be yourself, use conversational language and share relatable stories from your life. Brene Brown’s TED talk The power of vulnerablity is the perfect example.
Tantalizing – capture attention with the title, tell why is it important to them?
Explanatory – illustrate the main points with reliable supporting statistics, data, studies, and evidence. Learn how to to present The best stats you’ve ever seen in Hans Rosling’s TED talk. Include helpful visual illustrations like drawings, photos, or video clips. Martin Epler says Want to give a great presentation? use ugly sketches in his TED talk.

All of the methods of engagement add to a compelling speech, but perhaps the two most effective (and also the most challenging) are humor and storytelling. Learn how to tell stories at the The Power of Telling Stories post, and how to develop the skill of humor with Andrew Tarvin’s TED talk. For A TED talk that has both, watch David Nihill on Standing up to fear.

KEEP THE DELIVERY SIMPLE
Start with an attention grabber – What do you have to share that others need? Jess Ekstrom TED talk The Secret to Great Public Speaking
Invite audience involvement with an engaging activity
Make it memorable – Yasir Khan TED talk How to Speak so People Remember
Perform with passion How will you share what is most significant and meaningful to you?
Logically lead through main points, illustrating them visually How will you show what you mean?
End with recap and a call to action. What is the big idea you want them to take away? What would you like them to do?

Remember to STREAM appeal for a memorable talk with something that is:

Surprising
Thought provoking
Rare
Emotional
Amusing
Meaningful

Outline with the method described by Philipp Humm in an Analysis of the Best TED Talks at power-of-storytelling.com.
Opening hook:
Promise: You’ll discover…
Explain 2-3 main points. Engage interest by illustrating each point with a story, statistic, or activity.
1. Point:
Illustrated with:
2. Point:
Illustrated with:
3. Point:
Illustrated with:
Next wrap up: recap with 2-3 takeaways, and end with a statement that inspires action.
Takeaways:
Call to action:

Learn more about communication and presentations.

Learn more about TED talks:

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Posted in communication

Work Skills List

Skills are the tools we need to design and build a beautiful life. Skills help both to advance a career and to make positive shift happen. Assess your skills, explore the links below and download the List of Work Skills that can help you get important things accomplished.

WorkSkills1

PURPOSE SKILLS
Manage time
Act
Plan
Priorities
Plan strategically (long term)
Set goals
↳ Select key results

SELF MANAGEMENT SKILLS
Focus
↳ Adopt a growth mindset
Self-discipline
↳ Self-motivation

PERSONAL QUALITIES
Work ethic
Integrity
Courage

PEOPLE SKILLS
Communication
Likability
Emotional intelligence
Personal Branding
Networking

WORK SKILLS
Meetings
↳ Excellent Customer Service
Selling and Influencing
Teamwork

INFORMATION SKILLS

CAREER SEARCH SKILLS

COMPUTER SKILLS

PERSONAL FINANCIAL SKILLS

LEADERSHIP SKILLS

BUSINESS SKILLS

WorkSkills2

Learn more at the Work Skills Toolkit, Develop Work Skills, Soft Skills for Success, Skills for Career Advancement, and Top Skills employers want

Posted in work skills

12 Communication Skills

Verbal communication is like playing ping pong while juggling and jumping on a trampoline. There is far more going on than just bouncing back and forth between a speaker and listener! A speaker must choose words and transmit them with both voice and body language. A receiver of a message must listen to hear both the words and the voice, observe body language, interpret the meaning of all of it, and then respond with feedback to ensure understanding. Practice these 12 communication skills for better communication.

1. BASIC COMMUNICATION SKILLS

• Concentrate on being present
• Listen actively to words and voice
• Observe body language
• Clarify and respond with empathy
• Know the communication process

TED talk “The art of effective communication” by Marcus Alexander Velazquez

2. Know the COMMUNICATION PROCESS
TRANSMISSION (verbal & nonverbal)
↳ VERBAL: content (spoken words) plus voice (paralanguage) [clarity • rate • intonation • volume • pitch]
↳ NONVERBAL (kinesics): [hand gestures • head motions • expressions • looks: eye contact • posture & proximity] A large part of communication comes from intonation and body language.
MESSAGE [encoding (to transmit) and decoding (to receive) meaning]
⤍ RECEPTION (listen & observe)
⤍ RESPONSE (verbal & nonverbal plus feedback)

How the communication process works Alanis Business Academy

3. LISTENING SKILLS – listen actively to words and voice, be CLEAR:
Concentrate attention
Look to notice body language
Evaluate emphasis in voice
Ask questions to clarify
Reflect and respond
FEEDBACK: paraphrase, restate in your own words
TED talks: Conscious Listeningthe sound of happiness, and 5 ways to listen better by Julian Treasure, The Power of Listening by William Ury

4. NONVERBAL (body language, kinesics)

• Hand gestures
• Head motions
• Expressions
• Looks eye contact
• Posture and proximity

TED talk: Your body language may shape who you are by Amy Cuddy (21.02)

5. VOICE (paralanguage)

Clarity of message and speech
Rate: fast – slow
Intonation: rising – falling
Soft – loud volume
Pitch: high – low

TED talk: How to speak so people will want to listen

6. Ask QUESTIONS to clarify:
Reflect “how do you feel about that?” “So you feel…” “It sounds like you…”
Ask “can you tell me more about that?” “do you mean…?”
Paraphrase, summarize in your own words: “let’s see if I understand what you’re saying…” “is that right?”
to encourage discussion:
Open ended (not yes or no)
Positive
Encourage dialogue
Nudge toward detail
Watch: How to ask better questions Tim Ferris (5.29) Why asking questions is important (5.07) Questioning techniques from MindTools (3.20).

WORK communication skills ↴

7. PRESENTATIONS
Plan • Practice • Perform with passion. It’s About the audience, Begin w/bang, Caution w/bullets
TED talks: How to Avoid Death by Powerpoint by David JP Phillips, The Secret Structure of Great Talks by Nancy Duarte, 3 Magic Ingredients of Amazing Presentations by Phil Waknell

8. PHONE
Answer promptly and speak clearly, Actively listen and focus, Begin: identify and greet, Conclude: summarize and thank.
Prepare
Have notepad and pen
Offer assistance
Note messages and respond quickly
Express appreciation
texts and messages: concise, clear, check!

A better answer why phone etiquette is important (1.56)

9. STORYTELLING
Purpose: theme or main idea
People: interesting characters
Plot: events and scenes
Peril: conflicts and struggles
Place: setting and times
Passion: make it emotional
Personal: why they should care
Pictures: use sensory imagery
TED talk: The magical science of storytelling by David JP Phillips, Business Storytelling Made Easy by Kelly Parker, Why Storytelling Matters by Garr Reynolds, Pixar: the Secret to Storytelling

More work interpersonal communication skills: Assertiveness, Branding, Conflict management, Difficult conversations, Meetings, Networking, Performance reviews, Teamwork. More non-verbal communication skills:

10. Know communication METHODS – Telephone or text ♦ In person ♦ Meeting or mail ♦ Email
Formality and feedback needed
Response required and speed
Audience number and preferences
Message length and urgency
Emotional or confidential content, documentation

11. SMALL TALK
• Family and friends
• Occupation
• Recreation
• Education
“What exciting work are you doing?”
“Do you have any trips planned?”
”Has something good happened today?”
TED talk: You are Contagious by Vanessa van Edwards (18.16)

12. MEANINGFUL CONVERSATIONS – include appealing ingredients:
Special stories
Helpful information
Amusing humor
Really interesting ideas
Exciting news
TED talks: How to skip the small talk by Kalina Silverman (19.41), 10 ways to have a better conversation by Celeste Headlee (11.45)

Download the 12 CommunicationSkills pdf.

Communication Youtube Playlists: DailyPlanIt, LearnFree, ABC Life Literacy Canada, Latimer Group

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Posted in communication, personal development, work skills

Understanding Body Language

“What you do speaks so loudly that I cannot hear what you say” – Ralph Waldo Emerson
large part of communication comes from body language. A listener must understand the nonverbal part of a message, and a speaker needs to match body language with what they are saying.
Here are some helpful tips for understanding body language:
• Hand gestures – like stop, okay, a firm handshake, thumbs up. Watch Gestures around the world (2.45)
• Head motions – Tilts: curiosity or puzzlement, Other positions: chin lift confidence or determination, Nods for agreement, Shakes for disagreement.
• Expressions – facial expressions often reveal emotion. See the seven universal facial expressions. A genuine smile is conveyed by crinkles at corners of the eyes.
• Looks – eye contact conveys trust, interest, confidence. 4-5 seconds at a time, 50 % of the time while speaking and 70% of the time while listening.
• Posture – good posture is straight (upright), open, approachable, and relaxed.
• Proximity – maintain a proper distance of physical closeness and personal space.
Contexts and Cultures
The information communicated through body language varies depending on Contexts:

• Cultural – Read about cultural differences at businessballs.com and skillsyouneed
• Relational – closeness of the relationship
• Individual – skills of the individual
• Social – norms and rules of a group
• Physical environment – location such as a church, a school, or a bar

Learn more about body language

• Try a body language quiz from scienceofpeople, or from the guardian.
• Find exercises for improving posture at this Wakelet.
• Non-verbal communication Pinterest Board
Videos:
TED talks: Your body language shapes who you are by Amy Cuddy (21.02), You are Contagious by Vanessa van Edwards (18.16), and  The Power of Non Verbal Communication by Joe Navarro (12:55).
Articles:
How to read body language from verywellmind
Body language from helpguide
Body language at scienceofpeople
Power of Body Language from gcfglobal.org
Body language at businessballs.com
Non-Verbal communication from skillsyouneed
The Power of Body Language from Toastmasters
Books:
• The Definitive Book of Body Language by Barbara and Allan Pease
• The Dictionary of Body Language: A Field Guide to Human Behavior by Joe Navarro
• Cues: Master the Secret Language of Charismatic Communication by Vanessa Van Edwards
Posted in Ideas That Work

12 Soft Skills for Success

Many of the top skills desired by employers are soft skills that involve purposeful work, personal qualities, and people.

PURPOSE
Planning
Problem solve
Look at tasks to achieve outcomes
Actively select important priorities
Next actions to schedule
Include time to think and review
Target key results and measures
DO: Map a mission, AIM for a vision that is active, inspiring and meaningful, plan purpose.

time management and priorities
Plan the day/week – review calendar
Look at priorities and make a to do list
Act – focus on one task at a time
Note peak time and use it well
Include incoming tasks in system
Take time to review progress
DO: Use a system to manage tasks and plan, follow a routine to manage energy, use peak time well, and focus on the important. Start with important priorities, include items with big impact and high engagement.
TED talk: the art of stress free productivity by David Allen

goal setting
Goals that WORK are:
Written
On target with values
Really SMART ⤍ Specific, Measurable, Attainable, Relevant, and Targeted
Keep you motivated
DO: write down goals with measurable objectives, review progress
TED Talk: Why the Secret to Success is Setting the Right Goals by John Doer

Motivation and focus
Master distractions
Observe outcomes
Values
Engage interest and energy
TED talk: the puzzle of motivation by Dan Pink
TED talk: how to get your brain to focus by Chris Bailey

PERSONAL QUALITIES
integrity
• Follow through on promises
• Always be honest
• Responsible and reliable
• Respectful
DO: be honest, consistent, and committed to values. Keep agreements and follow through.
DON’T: over commit
TED talk: Building Integrity – keeping promises by Erick Rainey

professionalism
DO:
• Use the greatness in you
• Engage the greatness in others
• Achieve and sustain extraordinary outcomes
Learn more and watch Susan Colantuono’s TED talk at Skills for Career Advancement

work ethic
Find DESIRE:
Discipline
Exercise willpower
Steady effort
Inspire flow
Remember purpose
Exclude distractions
DO: have high standards, go above and beyond, be fully engaged
Video: How to develop insane work ethic

critical thinking
• Locate information
• Evaluate sources and validity
• Analyze: apply logic and statistics
• Data visualization
DO: find and evaluate information from multiple sources
DON’T: accept information without question
Video: BIG think

PEOPLE
communication
• Concentrate on being present
• Listen actively
• Observe responses
• Connect with empathy
• Know process and methods
DO: choose to be clear, concise, complete, considerate. Learn more about communication skills and watch the How to speak so people will want to listen by Julian Treasure

teamwork
• Trust: open, honest communication
Results: focus on outcomes
Accountability: clear expectations
• Conflict: handle with respect
Keep commitment
DO: be humble, hungry (hard working), and emotionally smart.
Learn more about teamwork and watch the TED talk: Are you an ideal team player? by Patrick Lencioni

emotional intelligence
• Identify feelings
• Manage emotions
• Understand emotions of others
• Respond with empathy
DO: pause, understand connection of thoughts and feelings
Learn more about emotional intelligence and resilience, watch a Big Think Video: Daniel Goleman

selling/influencing
Prepare: know the product
Identify the target audience
Target key drivers (needs)
Communicate with confidence
Highlight the benefits (always be communicating the value)
DO: balance familiar with novelty
Learn more about selling and personal branding. Watch the TED talk: the four letter code to selling anything by Derek Thompson

Download 12 Soft Skills free printable pdf. Try the Soft Skills Custom List at onetonline.org. Look at 87 soft skills from Simplicable. Explore your skills, learn more about Work Skills and how to Develop Work Skills.

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Meaningful Conversations

Have you ever wished for more meaningful conversations that develop deeper relationships? Our connections with others improve our happiness and combat loneliness. Conversation is a special communication skill to practice. The best communicators are present, observant, and provide feedback to verify understanding. They are excellent listeners and understand body language. They connect with appealing messages that are special, helpful, amusing, interesting, entertaining or exciting, and know how to ask good questions. Learn more at the CORE attributes of great communicators.

Skills to master the art conversation

ArtofConversationInfographic

BAKE the best conversations:

Begin with basic communication skills
Add appealing ingredients
Keep noticing and matching the type of conversation
Expand your skills with small talk, starters, and stories

Begin with basic communication skills

• Create a clear channel with a quiet environment.
• Listen with attention and ask good questions.
• Observe: look with good eye contact and notice body language.
• Connect with empathy: express consideration, appreciation, respect, and encouragment.
• Know the communication process and methods.

Add appealing ingredients to SHARE:
Special stories
Helpful information
Add exciting ideas
Really interesting news
Entertaining humor

Keep noticing and matching the type of conversation

Charles Duhigg describes three types of conversations in his book “Supercommunicators.” Recognize and match the three buckets: practical, emotional, and social.

Practical Conversations (what is this really about?)

• repeat: paraphrase what you heard
• explore the problem
• ask if you got it right
• decide on solutions together

Emotional Conversations (how do we feel?)

Ask: do you want to be…
• heard
• helped
• hugged

Social Conversations (who are we?)

• small talk
• starters
• stories

Expand your skills

Small talk

FORE topics for small talk to learn more about new aquaintances:

• Family and friends
• Occupation
• Recreation
• Education and events

Starters: Conversation Starters can lead to meaningful conversations.

Stories: Learn about the Power of Storytelling, and reveal moments of transformation.

SHARE to go deeper:

Share something about yourself
Have topics to talk about
Ask good questions  ↴
Respond in kind
Explore with curiosity

Values and beliefs
Opinions and thoughts
Ideas and imaginings
Creative concepts
Emotions and experiences

Ask Good Questions

Open ended
Positive
Elicit feedback
Nudge toward detail

Articles: How to Have More Meaningful Conversations at Time and psyche.co. Sketchnotes on Supercommunicators at qaspire.com. How to have a great conversation at wikihow.

Books and TED talks

Affiliate links to books at Amazon provide a small commission to support the Daily PlanIt.

See more TED talks by authors at the TED Talk Book Discussion

Posted in Ideas That Work, personal development

Skills for Career Advancement

The career advice you probably didn’t get” TED talk by Susan Colantuono describes three types of important skills for career advancement:

1. Use the greatness in you.
2. Engage the greatness in others.
3. Achieve and sustain extraordinary outcomes. (often the missing 33% for women)

Here are the skills you need:
DEMONSTRATE THE GREATNESS IN YOU with:

PERSONAL QUALITIES
↳ Integrity
• Follow through on promises
• Act consistently
• Responsible
• Reliably honest
Work ethic
• Willpower, discipline, and grit
• Awareness and commitment
• Determination and perseverance
• Effort and willingness to work hard

WORK SKILLS
Productivity
• Manage time
• Act on priorities
Planning
Set goals
Emotional intelligence
• Identify feelings
• Management
• Recognize emotions of others
• Respond with empathy

PURPOSE SKILLS
Personal branding
• Discover compelling purpose
• Define clear brand promise
• Design creative marketing tools
• Deliver the promise consistently
Planning
• Mission
• Vision
• AIMS
• Values

ENGAGE THE GREATNESS IN OTHERS

COMMUNICATION
• Choose to be: clear, concise, complete, considerate
Listen actively
• Observe responses
• Connect with empathy
• Know process and methods
TED talk: How to speak so people will want to listen by Julian Treasure

TEAMWORK
Trust: open, honest communication
Results: focus on outcomes
Accountability: clear expectations
Conflict: handle with respect
Keep commitments
TED talk: Are you an ideal team player? by Patrick Lencioni
DO: be humble, hungry (hard working), and emotionally smart.

LEADERSHIP & MOTIVATION
Listen and communicate well
Express appreciation and extend help
Act decisively and responsibly
Display emotional intelligence
↳ Encourage:
Mastery, Autonomy, Purpose
Observable outcomes
Valued contributions
Engage interest and energy

DO: share a vision with enthusiasm, match motivation with personality

ACHIEVE AND SUSTAIN EXTRAORDINARY OUTCOMES

BUSINESS KNOWLEDGE
↳ Basic business operations
Startup
Product development
Models
Markets: customer acquisition
Measures: KPI
Management
Promote, pitch, present, persuade
Sales: customer service
User experience

STRATEGIC KNOWLEDGE
↳ How the organization plans to achieve goals
Project planning
• long term objectives
• short term goals • Key results
Execution: focus on a wildly important goal, leverage lead measures with actions that drive results, create engagement with a compelling scoreboard, commit to accountability with a regular review.

FINANCIAL KNOWLEDGE
↳ Money management
Budgets
Capital
Cash Flow
Expenses
Financial statements
Fundraising
Income
Margins
Profit

Resources:

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Posted in work skills

Six Rs of Resilience

Mastering the skills of resilience helps us to navigate when the waters of life become choppy and we may begin to doubt our abilities to handle the challenges.

Six Rs of Resilience:
• Reflect: recognize feelings, thoughts and actions
• Reset: take a break, go for a walk or drive, take a shower
• Review: ask “is this helping or harming me?”
• Reframe: choose helpful thoughts and a growth mindset
• Redirect: focus on what you can change, choose helpful responses
• Reconnect
↳ with self: spend time on self-care and hobbies
↳ with others: spend time with family & friends, volunteer
⤍ GOAL: RESPOND choose to respond with helpful thoughts and actions

REFLECT “What am I thinking, feeling, and doing?”

Awareness of
↳ internal sensations in body
emotions
↳ thoughts
↳ focus
↳ actions

RESET “How can I change my focus?”
• Take a break
• Act: move your body
• Go for a walk or drive
• Take a shower

REVIEW “Is this helping or harming me?”
• Accept reality
• Adversity happens
• Life is uncertain
• Change is a part of life

REFRAME “What are more helpful thoughts, feelings, and actions?”
Rational thoughts
Growth mindset
• Helpful actions

REDIRECT “I choose to…”

• Focus on what can be changed
Plan purpose

RECONNECT

↳ with self
self-care (more about resilience)
hobbies and creative arts
learning and growth

↳ with others
spend time with family & friends
share
volunteer

RESPOND: choose to respond with helpful thoughts and actions
Breathe
Exercise
Meditate
Emotional intelligence… and more at the Building Blocks of Positive Shift

Download the Resilience and EQ pdf

Books and TED Talks (Amazon links to books provide a small commission to support the Daily PlanIt)

More resources:

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Posted in personal development

Field Notes for Productivity

For my own task management system, I rely a lot on lists in Google Drive and Keep. As I try to drill down to what is truly important in the moment, it helps to have printed information about finding focus, combating procrastination, choosing priorities, and planning easily accessible at all times.

FieldNotesSystem

For those who prefer analog over digital solutions, there are many options. Field Notes are one popular paper option. These are small (3.5 x 5.5) notebooks that are pocket size and therefore very portable and easy to carry. If a calendar is desired too, an inexpensive Mead pocket planner (or most that are similar) is 3.5 x 6 inches, which allows for tucking a Field Notebook into the pocket of the front cover. Two packs of 3×3 post-it notes can fit into the pocket of the back cover, or whatever else you desire. (foldable inserts, anyone?!)

FieldNotesDailyLists

The first Field Note insert from the Daily PlanIt has space for daily and other lists, a weekly plan, repeating tasks and routines, and a reminder to include activities for self care and to make positive shift happen.

The next insert guides decisions with the Effect Priority Matrix, a list of values, strengths, talents, and skills, and a place for purpose, mission, vision, and a value statement. This helps to target priorities to focus on and make use of resources to act on them.

The third insert is all about finding focus, motivation, and combating procrastination to actually get things done.

The final insert has information for planning and reviews, including a place for goals.

With these four inserts as guides, a pocket system based on Field Notes can be highly effective.

Download the Field Notes Insert Set pdf

Posted in goals, productivity

Anti-Loneliness Actions for 12 Connections

Loneliness is an epidemic, and it has devastating effects. An article at Forbes called “The Neuroscience of Loneliness” provides twelve ways to combat loneliness from the book “Connect: 12 Vital Ties That Open Your Heart, Lengthen Your Life, and Deepen Your Soul” by Dr. Edward Hallowell. In his video on managing anxiety and worry he talks about “vitamin c,” the importance of connection for our health.

Here are some ideas for connecting with:

  1. Birth Family
    • Call or visit a family member. Plan a meal together. Celebrate birthdays and holidays.
  2. Immediate Family
  3. Friends & Community
  4. Work
  5. Beauty
    • Practice a creative art. Take an art class. Visit an art museum. Listen to uplifting music.
  6. Nature
    • Take a walk. Be aware and mindful. Look up, notice, pay attention, observe, smell the roses! Grow plants. Garden.
  7. History
    • Learn the history of your country, town, and culture. Read books and watch movies that are true stories. Read historical fiction and watch inspiring biographical movies.
  8. Pets & Animals
    • Adopt a pet. Visit a zoo. Watch videos about nature and animals.
  9. Organizations
    • Join a group or volunteer for a cause you believe in.
  10. Ideas & Information
  11. Spirituality
  12. Self

Download the Anti-loneliness Actions for 12 connections pdf

Learn more

Infographic of alone time from Rad Reads. Read more about the importance of weak ties. “Can Startups Solve the Loneliness Epidemic?” from Wall Street Journal. Learn more about positive shift.

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Posted in love & relationships, personal development
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